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Personal and Professional Development


Whether you are working with others in a research group, a professional service area, or any other area of the University, most of us already know what a 'good' and effective manager looks like.

An effective manager is likely to:

  • Create an environment that optimises the well-being of themselves and others, by enabling individuals and the team to do their job well
  • Commit time to planning and managing individuals, the team and the workload
  • Review and make plans with individuals that include clear work objectives and opportunities for development
  • Ensure regular and constructive feedback in order to recognise and sustain effective performance and behaviour, and support development
  • Use regular 1 to 1 meetings, team meetings and other opportunities to encourage input, collaboration and good communication
  • Demonstrate skills to identify and solve problems objectively, and make decisions that are fair and justified
  • Manage challenges or conflict with a timely, consistent and supportive approach
  • Recruit well to appoint the best person for a role, use induction and probation well to ensure a positive and productive start
  • Lead by example, celebrate successes and learn from mistakes
  • Build trust, motivate and support growing independence as skills, knowledge and experience increase
  • Take responsibility for developing their own skills, knowledge and experience in this area
  • Role model behaviour that is respectful, professional and supports a positive atmosphere

Learning and developing these skills, knowledge and experience can happen in many ways. The majority of learning comes through day-to-day experience (and being reflective of what is working and what is not); some by learning from and with colleagues, and some via ​more formal input such as face-to-face or online courses. 

Suggested development options for those new to managing the work, behaviour and development of others